Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If you receive a product that has been damaged or tampered in transit please email us at info@monkeyminds.co.in within 7 days of receipt of delivery. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send the product back to us. You must contact us within the 7 day period- no exchanges are available after 7 days. Please email a picture of the damaged/broken item in the original packaging.

You can always contact us for any return question at info@monkeyminds.co.in.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10-15 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.